After Launch - Site maintenance

Pricing

The hourly rates for site maintenance, after launch, will be the same as for site construction.

Read about pricing.

Maintenance contracts

There are four levels of after-launch maintenance.

• Plan #A - All - we do all the maintenance of the site. You send us content and we deploy it. You request a feature, we build it in to your site.
• Plan #B - Some - We do all the more difficult programming, such as re-configuration and adding of features. We also deal with software upgrades that impact on security. You handle the content. Tutorials may be provided.
  
• Plan #C - Major upgrades - We do only any required major upgrading of the site. You do the rest.
  
• Plan #D - None - You configure, program, add features to and add content to the site. We are not involved. WARNING: This requires someone with sufficient technical knowledge. We do not give such training or tuition.

N.B. Most customers would feel most comfortable with Plan #B.

Provisos:

• We do not maintain sites that were not originally built by us.
• There is a minimum of 1/2 hour charge for any work, beyond answering the telephone or emails (up to some limits).
• We also do no other sorts of work, such as maintenance of desktop computers or software. Just because one has a lot of techie knowledge, about computers, doesn't mean that one is willing to use one's time doing such work.
• We reserve the right to not be held responsible for any loss of business, directly or indirectly, involved with our work.
• We are not responsible for the work of external companies, such as hosting services, even if we have arranged them for the client.